Financial Conduct Authority

The UK regulator responsible for the conduct of insurers and insurance brokers.

The FCA authorises and supervises firms that sell or arrange insurance, sets the conduct rules they follow, and maintains the public Financial Services Register where you can check that a firm is authorised. Its Consumer Duty requires firms to deliver good outcomes for retail customers. If a firm is not on the register, the protections that come with regulation — including access to the Financial Ombudsman Service — may not apply.

Guides that use this term

• Who regulates health insurance in the UK?
• What is life insurance, and how does it work in the UK?
• What is business protection, and which businesses need it?
• How do health insurance renewals work, and why do premiums rise?
• What is critical illness cover, and how does it work in the UK?
• Critical illness cover and pre-existing conditions
• What is income protection insurance, and how does it work in the UK?
• Income protection and pre-existing conditions