The Health Guide — clear answers, healthier tomorrows

    Glossary

    Pre-authorisation

    Getting the insurer’s agreement to treatment before it happens.

    Most insurers require you to call before booking private treatment so they can confirm the condition is eligible, the consultant and hospital are recognised, and the cost is within your limits. Skipping this step is one of the most common reasons an otherwise valid claim is reduced or refused. Pre-authorisation is an administrative check on cover; it is not a clinical decision about your treatment.

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