Parliamentary and Health Service Ombudsman
2 publications cited on 10 pages across The Health Guide.
Case summary 557: Poor communication about waiting times for surgery
Accessed 15 September 2026 · primary source
- Can you switch from an NHS waiting list to private treatment? — Guide
- Does going private affect your NHS care? — Guide
- Does health insurance help you skip NHS waiting lists? — Guide
- How are NHS referral-to-treatment waiting times counted? — Guide
- How do NHS waiting lists actually work? — Guide
- How do NHS waiting times differ across the UK? — Guide
- How long are NHS waiting times right now? — Guide
- What are your rights while waiting for NHS treatment? — Guide
- What does private treatment cost when the NHS wait is long? — Guide
- What is NHS patient choice and how do you use it? — Guide
Poor information and understanding about patient choice affects access to assessment and care
Accessed 15 September 2026 · primary source
- Can you switch from an NHS waiting list to private treatment? — Guide
- Does going private affect your NHS care? — Guide
- Does health insurance help you skip NHS waiting lists? — Guide
- How are NHS referral-to-treatment waiting times counted? — Guide
- How do NHS waiting lists actually work? — Guide
- How do NHS waiting times differ across the UK? — Guide
- How long are NHS waiting times right now? — Guide
- What are your rights while waiting for NHS treatment? — Guide
- What does private treatment cost when the NHS wait is long? — Guide
- What is NHS patient choice and how do you use it? — Guide